Shipping

We strive to ship your order within 1 business day after receiving and verifying your order and payment information. Generally, this means your order is packed and shipped to you within 24 hours (excluding weekends) after we receive your order. Delays can occur if we need to investigate mistakes made during the Checkout Process or any other order irregularity. To avoid delays, please be sure to carefully complete and confirm the accuracy of the information you enter during our on-line Checkout process before submitting your order. If you have any questions, feel free to call us toll-free at 1.888.450.5060.

For information on international order delivery times click here.

Tactics offers 4 shipping options for domestic orders: Standard, 3-Business Day, 2-Business Day, and Next Business Day. Because actual delivery times may be subject to factors beyond our control such as order verification, adverse weather conditions and other carrier delays, Tactics cannot guarantee your package will arrive within the estimated delivery time. If time is critical and you need your items by a specified date, we recommend choosing a shipping method that provides at least a 2 business day cushion period to account for unforeseen delivery problems. If you are still undecided about which shipping option is right for your order, please give us a call at 888.450.5060.

IMPORTANT: IN CALCULATING DELIVERY TIMES, EXCLUDE THE DAY THE ORDER IS SHIPPED, WEEKENDS, AND CERTAIN SHIPPING HOLIDAYS. FOR EXAMPLE, ABSENT A SHIPPING HOLIDAY OR ANY ORDER IRREGULARITY REQUIRING INVESTIGATION, A 3-BUSINESS DAY ORDER PLACED ON MONDAY AND SHIPPED ON TUESDAY WILL ARRIVE ON FRIDAY. SIMILARLY, A 2-BUSINESS DAY ORDER PLACED ON THURSDAY AND SHIPPED ON FRIDAY WILL ARRIVE THE FOLLOWING TUESDAY.

Below is a map of the estimated number of BUSINESS DAYS required for Standard delivery:

For a limited time, orders over $79 to the 50 U.S. states will receive FREE ground shipping. Certain oversized items like large surfboard bags are excluded from this offer. This offer does not apply to International orders or orders outside the 50 U.S. states.

Tactics has partnered with a few select carriers to minimize shipping rates and best serve you. Shipping rates vary depending on the shipping method selected and whether your order includes oversized items, such as snowboards, snowboard boots or certain board and travel bags. Please keep in mind that these rates are designed to simply try to come close to covering our shipping costs. We don't charge a "handling fee" and we don't try to be sneaky about charges or slip in another charge on the checkout page like some of our competitors. We pride ourselves on offering flat-rate shipping that you can see the second you put something in your shopping cart. It is the way we would want to shop if we were in your shoes - straightforward, simple, and honest. Trust us, each year we still lose a substantial amount money on shipping.

Current shipping charges for U.S. orders and corresponding delivery time estimates are set forth below. To find out what the shipping rate is for a particular item, simply put the item in your Shopping Cart by clicking on the Buy button.


Standard:

Orders over $79 Standard Ground	Standard Ground [4-8 business days]	3-Business Day Select	2-Business Day Air	Next Business Day (no weekend delivery)
Free!	$4.95	$14.95	$24.95	$37.95

Orders including shoes, wetsuits, dufflebags, larger backpacks, helmets, and skate completes:

Orders over $79 Standard Ground	Standard Ground [4-8 business days]	3-Business Day Select	2-Business Day Air	Next Business Day (no weekend delivery)
Free!	$6.95	$14.95	$27.95	$49.95

Orders including snowboard boots, bindings, or certain oversized items:

Orders over $79 Standard Ground	Standard Ground [4-8 business days]	3-Business Day Select	2-Business Day Air	Next Business Day (no weekend delivery)
Free!	$9.95	$22.95	$34.95	$59.95

Orders including snowboards, most wheeled bags, or certain oversized items:

Orders over $79 Standard Ground	Standard Ground [4-8 business days]	3-Business Day Select	2-Business Day Air	Next Business Day (no weekend delivery)
Free!	$19.95	$29.95	$47.95	$99.95

Orders including very large surfboard bags or other certain supersized items:

Standard Ground [4-8 business days]	3-Business Day Select	2-Business Day Air	Next Business Day (no weekend delivery)
$19.95	$59.95	$99.95	$129.95