International Orders

At this time, the Tactics.com website only accepts orders for shipment to the following countries outside of the United States:

Argentina Australia Austria Belgium Belize Brazil Canada Chile China Costa Rica Cyprus Czech Republic Denmark Finland France French Polynesia

Germany Hong Kong Hungary Iceland Ireland Israel Italy Japan Kazakhstan Latvia Luxembourg Moldova Netherlands New Zealand Norway

Panama Peru Poland Portugal Romania Russia Slovenia South Korea Spain Sweden Switzerland Taiwan Turkey Ukraine United Kingdom

If your country is listed here, we will not accept your order by fax or email - you must order directly from the website.

Tactics.com offers UPS Worldwide Express Saver (recommended) or United States Postal Service (USPS) Global Express Mail service depending upon the type of products you would like to purchase and the destination country. We have found these options to the be the most secure, efficient, and reasonably priced. To determine an international shipping cost, simply place the items you would like to order in your shopping cart and choose your country in the dropdown box on the Cart page. Following are time in transit estimates for each type of international shipping option:

UPS Worldwide Express Saver - 2-3 business days

USPS Global Express - 5-10 business days

Keep in mind these are estimates only and we cannot guarantee delivery times for international orders. Delays can occur if we need to verify your order or in the event of adverse weather conditions or other carrier or customs delays. Although we do offer both types of services to many countries, we recommend using UPS as any delays (although rare) can be much more easily handled with UPS. Additionally, UPS offers real-time tracking information whereas the USPS tracking information reveals only limited information.

For all other countries not listed above, you must Email or Fax us a completed ORDER FORM and photocopy of the credit card used. Upon receipt of your order, we will research the best shipping option for your individual order and contact you by email with a shipping quote. To place your order, simply send us your approval of the shipping quote by return email or fax and we will process your order in the regular course of business (generally within 1 business day). If you do not accept the quoted shipping rate or do not respond to our email within 2 business days, we will cancel your order, destroy your credit card information, and return all merchandise to inventory. All orders are subject to product availability at the time you approve our quoted shipping rate and your order is processed. Under no circumstances will Tactics charge your credit card unless and until you approve of the quoted shipping rate by return email or fax and your order is packed and shipped from our facility!

If you are not in a country that is allowed to order directly from our website, to place an order just follow these simple instructions:

1. Print out and carefully complete the Tactics ORDER FORM. Be sure to include a valid email address.

2. Create a photocopy of the back and front of the credit card referenced on your completed order form.

3. Send both documents to Tactics via email internationalorders@tactics.com OR by fax 1.541.349.2007

4. Reply to our shipping quote email within 2 business days by accepting or rejecting the quoted shipping charge. If you reject the quoted shipping charge or do not otherwise respond within 2 business days, Tactics will cancel your order, destroy your credit card information, and return all merchandise to inventory.

Please note that your international order may be subject to certain import customs, duties and taxes imposed by your country upon delivery. These charges are NOT included in the prices and shipping costs listed on Tactics.com. As the importer of record, you must comply with your local laws and regulations and pay all applicable duties, taxes and fees. Accordingly, we recommend that you contact your local customs office for an estimate of any applicable taxes and duties you may be charged upon delivery and for further information.

For direct website orders, Tactics.com accepts only Visa® and MasterCard®. For orders by email or fax, Tactics accepts Visa®, MasterCard®, American Express®, Discover®, and JCB Card®. (Money orders are not accepted.)

Due to vendor contracts, we cannot ship Lib Tech Snow, Gnu, K2, Ride, Nike SB, Arbor, Burton, Analog, RED, Anon, or Nixon products to destinations outside of the United States. Billabong products can be shipped within North America.

In addition, due to size limitations, we are unable to ship certain products internationally such as extra large travel bags.